Verizon cellular customers were taking to the internet and social media on Monday morning to report service issues. Starting around 9:30 a.m. Monday, Verizon outage reports began to spoke on Downdetector.

Nationwide cellphone service providers are reporting outages on Monday leaving hundreds of customers confused.

Verizon services are reportedly down across the country, according to the website downdetector.com. An outage map on the site shows several spots experiencing trouble with service on Monday, Sept. 30.

Affected customers say their phones are in SOS mode. It comes as the carrier is also battling outages in the Southeast due to Hurricane Helene.

Verizon is adding satellite texting as soon as this fall, but not for all devices Phones enter SOS mode when not connected to their carrier network, either because they are in an area with poor coverage or because of a technical problem.

Some Verizon users said on social media platform X their phones were stuck in “SOS” mode. Tens of thousands of Verizon users reported outages for the wireless carrier’s services across the U.S. on Monday,

Verizon mobile customers reported widespread outages across the US on Monday. Starting at around 9:30AM ET, hundreds of thousands of people flagged issues with their mobile service on Downdetector, which tracks user-submitted outage reports.